Thank you for shopping with us.
We want you to be satisfied with your purchase. If there is any problem with your order, you may request a return or refund under the conditions below.
Return Eligibility
You can request a return if:
- You received a damaged product
- You received the wrong item
- The product has a manufacturing defect
To be eligible for a return, the item must:
- Be unused and in original condition
- Be returned with original packaging and tags
- Be reported to us within 24–48 hours after delivery
Non-Returnable Items
We cannot accept returns in the following cases:
- The item has been used or washed
- The item was purchased during a special sale or clearance
- The request is made after the allowed return period
Refund Process
Once we receive and inspect the returned item, we will notify you about the status of your refund.
If your return is approved:
- The refund will be processed within 3–7 business days
- The refund will be sent through the original payment method or another agreed method.
Exchange
If you received a defective or incorrect product, we can replace the item instead of issuing a refund.
Contact Us
If you have any questions about returns or refunds, please contact our support team.
We are always happy to help and ensure you have a good shopping experience.