Frequently Asked Questions (FAQ)

1. How can I place an order?

You can place an order directly through our website.
Simply select your product, choose the size, add it to the cart, and complete the checkout process.

2. What payment methods do you accept?

We currently offer Cash on Delivery (COD). Online payment options may be available depending on the order.

3. How long does delivery take?

Delivery usually takes 2–5 business days depending on your location.

4. Do you deliver all over Bangladesh?

Yes, we deliver nationwide across Bangladesh.

5. Can I change or cancel my order?

Yes, you can change or cancel your order before it is shipped. Please contact us as soon as possible.

6. What should I do if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact us within 24–48 hours after delivery with your order details and photos of the product.

7. Do you offer returns or exchanges?

Yes, we offer returns or exchanges for damaged, defective, or incorrect products according to our return policy.

8. How can I contact customer support?

You can contact us through our website contact page, Facebook page, or customer support number for any assistance.